Contact Us
Have questions or need assistance? Our team is here to help you get the most out of PayRent.
Get in Touch
Fill out the form below and one of our team members will get back to you as soon as possible.
Contact Information
Office Location
123 Payment Street
Suite 400
San Francisco, CA 94107
Business Hours
- Monday - Friday9:00 AM - 5:00 PM EST
- Saturday10:00 AM - 2:00 PM EST
- SundayClosed
Frequently Asked Questions
Find quick answers to common questions about our platform.
How do I create an account?
Creating an account is easy! Simply click on the "Create Account" button in the header, select whether you're a property owner or tenant, and follow the instructions to set up your profile.
Is my payment information secure?
Absolutely. We use bank-level encryption and security practices to protect your payment information. We never store your full credit card details on our servers.
How do I connect with my tenant/landlord?
After creating an account, you can invite your tenant or landlord to connect by sending them an invitation through the platform.
What payment methods do you accept?
We accept credit/debit cards, bank transfers (ACH), and digital payment methods like Apple Pay and Google Pay.
Are there any fees for using PayRent?
Property owners pay a small monthly subscription fee based on the number of properties they manage. There may be additional fees for certain premium features. Tenants can use the basic features of PayRent for free.
How do I get help if I have technical issues?
You can contact our support team via email, phone, or by filling out the form on this page. We aim to respond to all inquiries within 24 hours.